For all enquiries, you can call our nationwide customer service at 603-9212 2800 (9am – 7pm), or send us feedback with our Feedback Form.
If you need more personal assistance, feel free to visit the Magnum 4D office closest to you.
Head office:
Magnum 4D Bhd (132431-D) Wisma Magnum, 111 Jalan Pudu, 55100, Kuala Lumpur. Tel: 603-20786233 Email: support@magnum4d.my
Regional offices:
ENE (East Coast) Sdn Bhd (611936-P) 97, Jalan Tun Ismail, 25000 Kuantan. Tel: 609-5142970
ENE (Penang) Sdn Bhd (617602-K) No. 294 & 296 Vantage Point, Jalan Jelutong, 11600 Penang. Tel: 604-2815923
ENE (East Malaysia) Sdn Bhd (612221-K) Lot 12227, Block 16 KCLD P1B-6-1, Jalan Datuk Tawi Sli (Trinity Hub) 93250, Kuching, Sarawak Tel: 6082-555989
ENE (Perak) Sdn Bhd (618538-K) No. 1 & 1A, Hala Datuk 5, Jalan Datoh, 30000 Ipoh. Tel: 605-2416793
ENE (Melaka) Sdn Bhd (617599-V) 332 & 333, Taman Melaka Raya, Off Jalan Taman, 75000 Melaka. Tel: 606-2845993
ENE (Selangor) Sdn Bhd (617174-T) 19,Jalan Maharajalela, 50150 Kuala Lumpur. Tel: 603-21488366
ENE (Negeri Sembilan) Sdn Bhd (617235-P) No 14, Jalan Era Square 2, Era Square, 70200 Seremban. Tel: 606-7621218
M4D (Johor) Sdn Bhd (618551-H) 84, Jalan Sutera Tanjung 8/3, Taman Sutera Utama, 81300 Skudai, Johor Bahru. Tel: 607-5588910
Operating Hours for Regional Offices : keyword : 客服, 客
Regional Offices
ENE (Selangor) Sdn Bhd
ENE (Perak) Sdn Bhd
ENE (Penang) Sdn Bhd
ENE (Negeri Sembilan) Sdn Bhd
ENE (Melaka) Sdn Bhd
M4D (Johor) Sdn Bhd
ENE (East Coast) Sdn Bhd
ENE (East Malaysia) Sdn Bhd
Business Days
Normal
Public Holiday
Normal
Public Holiday
Monday
09:00 – 17:00
09:00 – 17:00
09:00 – 17:00
OFF
Tuesday (Special Draw Day)
08:00 – 19:00
08:00 – 19:00
09:00 – 17:00
OFF
Tuesday (Non-Draw Day)
09:00 – 17:00
09:00 – 17:00
09:00 – 17:00
OFF
Wednesday
08:00 – 19:00
08:00 – 19:00
09:00 – 17:00
OFF
Thursday
09:00 – 14:00
OFF
09:00 – 14:00
OFF
Friday
09:00 – 17:00
09:00 – 17:00
09:00 – 17:00
OFF
Saturday
08:00 – 19:00
08:00 – 19:00
OFF
OFF
Sunday
08:00 – 19:00
08:00 – 19:00
OFF
OFF
Our outlet operating hours are stipulated as follows:
Day
Operating hours
Things to note
Monday
9am – 2pm
Some outlets may choose to operate until 5pm
(If the next day is a Special Draw, all outlets will operate from 9:00 AM to 5:00 PM)
Tuesday
9am – 5pm
8am – 7pm if it’s a Special Draw day
Wednesday
8am – 7pm
Draw day
Thursday
Official rest day
Some outlets may choose to operate, usually from 9am – 2pm
Friday
9am – 5pm
-
Saturday
8am – 7pm
Draw day
Sunday
8am – 7pm
Draw day
On Non-draw days (Monday, Tuesday, Friday), most outlets keep shorter hours. However some may choose to operate longer and close only at 7pm.
You can buy tickets for any given draw before 7pm. All draws close at 7pm on their respective draw days.
You can buy as much as you wish for any 4D number, up to a certain extent. To manage exposure, Magnum imposes Big and Small limits on each 4D number. Once the imposed limits for a particular 4D number are reached, you can no longer buy that 4D number.
You can buy as much as you wish.. There’s no limit, but it is advisable to bet at the minimum entry price of RM2 for a pair of 4D Jackpot and 4D Jackpot Gold and RM1 for Magnum Life.
Yes! You can buy tickets for 8 consecutive draws. This gives you a better chance of securing the 4D numbers you want.
No. Only tickets bought from legal Magnum 4D outlets guarantee you full payment of your prize winnings.
There have been numerous scam cases where unsuspecting parties have bought forged “winning tickets” from suspicious individuals. The seller usually tells a convincing story of why they’re not able to claim the prize in person, thus having to sell the “winning ticket” at a great discount. In these cases involving forged tickets, we have no alternative but to leave the matter with the police.
Yes you can. As long as you walk into our Magnum outlet and purchase it.
You pay for what you buy. All purchases are inclusive of Service Tax.
Yes, currently we accept ShopeePay, Touch 'n Go and Sarawak Pay (appliable in Sarawak) as e-wallet payment options.