What if the eKYC status is unsuccessful and I am unable to proceed again with the process?

You may reach out to us at:

1. Customer Service via Magnum’s Help Center at https://support.magnum4d.my; or

2. Contact our Customer Service by calling 03-9212 2800; or

3. Send an email to support@magnum4d.my.

Why Magnum

Exciting, Legit Fun: Magnum Corporation is the first company licensed to operate the exciting 4D Classic, including 4D Jackpot, 4D Jackpot Gold and Magnum Life.
Social Responsibility: Since inception in 1969, Magnum has been committed to a social policy of sustainable and impactful caring and sharing.
Full Payment Guaranteed: You have our guarantee that you’ll receive the full prize amount when you win any Magnum 4D Classic. No taxes, service charges or hidden costs!