General M Premium
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- What is M Premium Program?
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- How do I sign up as an M Premium member?
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- Can I use a mobile number outside of Malaysia to sign up?
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- What are the information required during account verification (eKYC) ?
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- What is Electronic Know Your Customer (eKYC) or account verification?
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- Why is eKYC required to become an M Premium member?
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- Why am I getting ID incorrect / ID not clear when performing the eKYC?
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- Why is my ID name or ID number incorrect?
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- My eKYC verification has failed, what should I do?
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- Is the status of registration “Pending” considered as a verified M Premium member?
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- What if I do not want to perform eKYC or verify my account?
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- Who is eligible to register as an M Premium member?
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- How long does it take to be a successfully verified M Premium member?
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- Can I have more than one (1) M Premium member account?
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- What if the eKYC status is unsuccessful and I am unable to proceed again with the process?
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- My Huawei device does not have Google App Store. Can I still be an M Premium member?
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- Are there any charges or fees to qualify for the benefits?
