General M Premium
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- What is the M Premium Programme?
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- How do I sign up as an M Premium member?
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- What is Electronic Know Your Customer (eKYC)?
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- Why is eKYC required to become an M Premium member?
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- What information is required during the eKYC account verification?
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- What are the steps required to complete the eKYC process and sign up as an M Premium member?
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- Can I use a mobile number outside of Malaysia to sign up?
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- Why am I getting ‘ID incorrect / ID not clear’ when performing the eKYC?
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- How can I edit my personal details?
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- My eKYC verification has failed, what should I do?
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- What if the eKYC status is unsuccessful and I am unable to proceed again with the process?
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- Does the “Pending” registration status verifies my M Premium membership?
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- What if I do not want to perform eKYC or verify my account?
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- Who is eligible to register as an M Premium member?
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- How long does it take to be successfully verified as an M Premium member?
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- Can I have more than one (1) M Premium member account?
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- My Huawei device does not have Google App Store. Can I still be an M Premium member?
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- Are there any charges or fees to qualify for the M Premium benefits?
